“With people being on the inside, they have to reach out to family members and relatives,” says Tiffani Warren, Inglewood representative for ClearCaptions, which manufactures a phone that allows anyone with hearing loss to communicate by showing words on screen when someone is speaking.
“With people being on the inside, they have to reach out to family members and relatives,” Warren told ABC News.
Veteran Charles E. Battle said the ClearCaptions device was especially beneficial because he doesn’t have very many family members in Los Angeles.
“It’s just like having a secretary,” he said. “It’s just like having someone that is looking after you.”
Warren said that before the pandemic, she would hand deliver and install the devices for her clients, but now the company sends them in the mail and then helps install them over the phone.